I HAD A FAILED PAYMENT METHOD. I USE VPN AND THINK IT HAS CAUSED ME SOME PROBLEMS. NOW MY SHOP HAS BEEN DEACTIVATED TWICE. MY CONTAINER JUST GOT TO LOS ANGELES. WHAT IS THE QUICKEST WAY TO GET MY SITE BACK UP AND RUNNING?
Please contact the support team or call directly.
Hi @HuiwenD ,
Sorry to hear your store was deactivated. The quickest way to speak to someone who can look into this for you is to contact the support team by logging in here.
Please explain your situation to an advisor and they’ll connect the situation to the right team to investigate for you! If someone from the Risk Operations support team has contacted you already as per your subject line, the quickest way would be to reply directly in that ticket.