Hi @AlexChris -If you want to set clear expectations for your customers who places a backorder, our preorder app (Early Bird) could help.
Not a pop-up notification, but we prominently display the pre-order/back-order info as line items throughout your customer’s purchase journey. Not just on the product page.
Your customers will see the info on the product page > when they add to cart > when they view cart > and at checkout.
Example info:
Hooligans ‘Mars’ 24K Baseball Jersey
$73.94
Size: S
Color: Red
Purchase option: Pre-order
Expected ship date: 2 November 2024
Get 10% off when you pay upfront
When we onboard you, we also guide you to update your emails too - to make sure you’re providing a great Customer Experience for your pre-orders and back orders.
(It’s all about managing your customers’ expectations. Our merchants have hardly had any complaints or cancellations, even though some of them have super long lead times as they sell bikes and furnitures.)
You can try out our Free Plan and we’ll help you setup - see if you think our app would be the right fit!