My domain www.cimarroncycleworkd.com is stuck in domain hell apparently. I initiated the transfer from TierraNet to Shopify approximately 13 days ago and I still cannot re-direct my domain to the Shopify store and it cannot be edited for the new DNS records on Shopify nor TierraNet. I’ve been told by technical support it can take up to 20 days for a transfer to complete. In the meantime, I’ve posted our Shopify-generated store link to our social media, and in the meantime, we still have zero purchases from our store. When I do a Google search, our eBay store and Facebook pages come up but our Shopify store is nowhere to be found. We’ve now been without our old internet store now for about 10 days and we are losing sales right and left during the best shopping season. Can anyone help me with what steps I need to do for a Google search to bring up our Shopify store? I’m really worried customers will assume we’ve gone out of business.
I’m trying not to add to the confusion by buying yet one more domain. How can I get the URL Shopify provided to populate in Google and other search engines?
You would typically sign up for Google Search Console, along with other Google services such as Google Analytics.
Just curious though, why would a search engine show your website if it’s not active? In light of this conflict, you should get your website up and running before trying to be listed on Google…
Hey pal @CimarronCycle !
This is happening because domain transfers lock your DNS for 5 to 20 days. Here is the emergency plan to get back online today:
1. Emergency Fix (Get Online Now)
Go to Settings > Domains . Click your ...myshopify.com domain and select “Set as primary”.
Update your Facebook, Instagram, and eBay links to this URL immediately so you stop losing sales.
2. Fix Google Search
Go to Google Search Console, add your .myshopify.com URL, and submit your sitemap.xml. This forces Google to index your active store within days instead of waiting weeks.
3. The Domain Solution
Option A (Wait): You are at day 13; it usually finishes by day 20. Check your email for an approval link to speed it up.
Option B (Faster): Log into TierraNet and cancel the transfer. Then, manually point your DNS to Shopify (A Record: 23.227.38.65, CNAME: shops.myshopify.com) to bring your custom domain back online immediately.
Hope this helps!
Your store URL is incorrect
Can you send the correct one again for proper preview?
It sounds like your domain transfer is still in progress, which is why DNS changes aren’t taking effect yet. Here’s what you can do in the meantime:
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Use the Shopify temporary URL (
yourstorename.myshopify.com) for all marketing, social media, and emails. -
Verify Google Search Console for your Shopify store to start indexing the site.
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Submit a sitemap in Search Console to speed up indexing.
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Check domain transfer status with TierraNet—sometimes delays can be clarified or expedited.
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Once the transfer completes, update DNS to point to Shopify so Google can fully index your custom domain.
This ensures your store is visible and discoverable even before the domain transfer finalizes.
Don’t panic—this is super common for new stores.
First, check if you’re indexed at all. Go to Google and search: site:yourstore.com (replace with your actual domain). If nothing shows up, Google hasn’t crawled you yet.
Next steps:
1. Go to Google Search Console and add your site as a property
2. Submit your sitemap (it’s at yourstore.com/sitemap.xml)
3. Make sure your store isn’t password protected or blocking crawlers
New domains can take 2-4 weeks to get indexed. Kind of annoying but normal.
One thing that helps speed it up: fresh content. Google tends to visit sites more often when there’s new stuff to crawl. If you’re not blogging yet, now’s a good time to start. Even one post a week signals to Google that your site is active.
I built an app that helps with this—generates blog posts and adds proper schema markup which Google likes: ObsessAI ‑ Retail Agent - Obsess AI - AI Blog Writer & SEO Tool for... | Shopify App Store
But even without apps, just submit that sitemap and give it a couple weeks. Should start showing up.