Shopify store owners not using Shopify Payments — what payment challenges do you face?

Hi everyone,

I’m curious to learn from store owners who cannot use Shopify Payments and rely on PayPal, Stripe, or other gateways.

What issues frustrate you most — fees, delayed payouts, checkout failures, or something else?

How often do these issues affect your business?

I’m trying to understand the challenges so I can provide useful guidance. Any insights are really appreciated!”

Shopify charges an additional commission/fee for payment providers other than Shopify Payments on Shopify Checkout. The only way to avoid this cost is to use third-party, independent Checkout solutions, ideally Shopify Stripe Checkout. All data is visible through the Stripe dashboard, everything is quite transparent, and the payout is very stable with Stripe.