Core issue: A merchant reports their ninth newly created Shopify store was automatically inactivated within seven days.
Stated reason: alleged violation of Shopify’s Acceptable Use Policy (AUP), i.e., platform rules governing prohibited activities and content.
Context: The store reportedly had no products added before the inactivation, leaving the cause unclear.
Support status: The merchant emailed Shopify but has not received a response.
Pattern: Similar automatic inactivation has occurred across eight prior stores by the same merchant.
Impact/risk: Merchant cannot proceed with store setup; uncertainty about compliance triggers.
Current state: No resolution or guidance provided yet; key questions remain about which AUP criteria were breached and how to avoid repeated automated inactivation.
My 9th new shopify store is inactivated by shopify in 7 days. i dont know what is wrong with the shopify.
The reason they gave is it is in violation of Shopify’s Acceptable user policy (AUP). I also emailed them but getting no response.
Even though i haven’t even added a single product in the store but for no reason my stores are getting inactivated.