Shopify Support has gone from OK to absolutely HORRIBLE

after seven years of being a loyal customer, I am closing my shop. I am bringing my business to a different website builder because of this. it would be one thing if the gurus on the live chat text could help in a timely manner but lately I’ve been sitting on the chat for an hour and they still haven’t come close to resolving my issue. I am so done with Shopify. customer service is a waste of time. I won’t be give them any more of my money.

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