I’ve been a Shopify customer for 3 months and the reason why I chose Shopify over other platforms was their widely advertised and touted “24/7” support. In just 3 months time Shopify has reduced their support from phone calls, to call backs only and now they no longer offer call backs. Their 24/7 su…

thank you for posting this. I am about to terminate my account because the support is so bad. It’s abuse of customer 's time and money. I want to spend my money on a more friendly platform that can offer live friendly help efficiently. They make you wait for hours which is damaging to my business, I…

Een amazon has better customer service. Worst customer service and protocol in the E-commerce field. Shame on you Shopify!!!

amazon is way better then shopify…

Nowwithin the past week- their new chat box. it’s the glitchiest chat I’ve ever experienced on any businesses website. ironic coming from a website platform. You have to keep refreshing your page just to see what you’ve written or what they have responded. Also, I recently paid a Shopify expert to d…

They absolutely don’t care about their customers. we all need to leave. Us staying is making them money.

same. After seven years, I am switching to Wix or Weebly. They screwed me over by taking my money for Shopify expert that did not do the job and they are refusing to refund me. I am opening a case with my bank.

Shopify customer service has become a total disgrace. It’s clear they’ve outsourced their customer support and you can tell. They take ages to reply, they give incorrect information and are unable to answer simple questions because they don’t know what they are talking about. So poor from Shopify, w…

Shopify Support has gone from OK to absolutely HORRIBLE

Shopify Discussion

Dynamo1 August 25, 2023, 1:06am 28

Absolutely agree

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Shopify Support has gone from OK to absolutely HORRIBLE

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