Shopify take the gif image as the product's avatar

Topic summary

A user is experiencing an issue where Shopify automatically selects a GIF image as the product’s featured image/avatar.

A response suggests reordering the product media files, explaining that Shopify uses the first image in the sequence as the featured image.

The solution involves rearranging the media order so a preferred static image (such as JPG or PNG) appears first, which will then become the product avatar instead of the GIF.

A screenshot was shared to illustrate the media reordering process in the Shopify admin interface.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

shopify take the gif image as the product’s avatar. Thank you every one

Hello @AnhTien :waving_hand:

You can reorder the media, the first one will be selected as the featured image.