Hi! I have my shop integrated with TaxJar app but when I see the tax calculations made by Shopify and compare them with the numbers I get interacting with TaxJar api (for example: https://developers.taxjar.com/api/reference/?shell#post-calculate-sales-tax-for-an-order) I get complete different results for some addresses.
For example, for an order of $140.00 and address Pueblo CO 81008, Shopify calculates the following taxes:
-
Colorado State Tax (2.9%) - $4.06
-
Pueblo City Tax (3.7%) - $5.19
-
Colorado Retail Delivery Fee - $0.27
-
Total tax - $9.52
But when I check the taxes for the exact same address and price, I get a completely different number from TaxJar API:
"city_amount": 0.0,
"city_tax_rate": 0.0,
"city_taxable_amount": 0.0,
"combined_tax_rate": 0.039,
"county_amount": 1.4,
"county_tax_rate": 0.01,
"county_taxable_amount": 140.0,
"id": "1",
"special_district_amount": 0.0,
"special_district_taxable_amount": 0.0,
"special_tax_rate": 0.0,
"state_amount": 4.06,
"state_sales_tax_rate": 0.029,
"state_taxable_amount": 140.0,
"tax_collectable": 5.46,
"taxable_amount": 140.0​
So the only matching number being the “state_amount” of 4.06 that is the same number in shopify in section Colorado State Tax (2.9%) but the Pueblo City Tax (3.7%) and the Colorado Retail Delivery Fee are not coming in the taxjar response.
What is causing this? How can I solve this inconsistency?
If someone can help me with this that would be great! Thanks in advance!