Thanks man. I honestly did not think it would get resolved, because they don’t tell you any information while you wait. But one thing I can say is, the person who did contact me in the end, explained everything that they did and why they did it. Whether I agree with that, is another story… but I can atleast say in the end, they were transparent and helpful. Cause although they turned my payments on, they disabled my Shopify payments account due to my product description. They’re allowing me to appeal the decision with my new product description, and hopefully I will be able to continue to use Shopify payments. If not, then I can still use the platform but will need to find another payment gateway. Seems the problems never stop.