Hello there,
Please check the Notification settings on their Shopify store.
Maye you will find your details there, so you can replace.
Topic summary
Main issue: The post-purchase “Thank You” (order confirmation) page is still displaying the store builder’s personal address and details, even after all store owner information (name, phone, billing address) was updated upon handover to the client.
What’s been tried/asked:
- A request was made to share the store URL for review.
- A suggestion was given to check and update the Notifications settings (where contact details can appear in order emails/notifications).
- The original poster confirmed they already updated those settings, yet the old address still appears on the Thank You page.
Status/next steps:
- No resolution yet; the issue persists despite notification updates.
- Key unanswered question: Where else in Shopify (beyond Notifications) might legacy address data be stored and populating the Thank You page?
- Discussion remains open; awaiting further diagnostic steps or confirmation after sharing the URL.