Shopify theme customize screen not working


Good afternoon community. Upgraded my iPad Pro 5th gen on iPad Os 16 and try to customize a clients theme through the safari web browser but there is a problem. When I go in the customize screen it doesn’t open all the way. Only a little bit on the top. I cannot do anything. Please help.

1 Like

@chris1700

oh sorry for that time issue i thing its server issue but now all good all work as well please check again

Sorry but still the same issue

@chris1700

oh sorry i have check anther many store its work perfect

Unfortunately on my screen there is the same problem. I try through my computer and everything is ok. The problem starts when i connect my iPad on an external monitor and open shopify through my iPad web browser. Then the image is the same.

@chris1700

oh sorry this issue can you please contact here may be some other issue.