I submitted an theme in partner account but shopify rejected it i check email but shopify didn’t give an proper reason why its rejected its only give this
This email is to inform you that after reviewing zealousprimewine and Zealous Prime we have identified that your business presents a level of risk that we will be unable to support on the Shopify Theme Store.
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While we recognize this is not an ideal situation, we will not be able to proceed with publishing this or future themes associated with this partner account.**
please someone help me with this so i can do changes accordingly.
This email indicates a Partner Governance ban rather than a technical rejection of your code. The phrase “business presents a level of risk” means Shopify’s Trust & Safety team has flagged your account, often due to identity mismatches, banking irregularities, or location issues and has permanently restricted your ability to publish themes. Changing your code will not fix this, as the block is on you as a partner, not your specific theme files.
Your only option is to reply to the rejection email or contact Partner Support to request a manual review of your business credentials. You must clear this “risk” flag by verifying your identity with the Governance team before you can ever submit work to the Theme Store again.
i also have an another mail that i got from shopify can you please help with this as well.
The Theme Store requirements have not been met preventing Shopify from being able to complete a full review of your theme. As a result, your theme has been rejected.
Next steps
Please find an email from themes@shopify.com in your inbox for information about the review feedback.
Caution: Repeatedly submitting a theme that doesn’t meet our Theme Store requirements will result in a suspension.