A user is encountering an error when attempting to connect their Shopify store to a Facebook business page.
The error message states that the Facebook page already has a shop associated with it.
However, when the user accesses Commerce Manager on Facebook, they find no existing shop linked to the page.
This creates a blocking issue where Facebook claims a shop exists but doesn’t display one, preventing the Shopify integration from proceeding. The user is seeking help to resolve this conflict and successfully link their Shopify store.
Hi, I am trying to link my shopify store to facebook. When I try to log into the facebook business page I want to connect to, it says " this page already has a shop, go to commerce manager "
However once I am there there is nothing to let me link shopify?
It just loops back to say, this page already has a shop?