How can I use shopify tools to account for “hidden” costs like shipping supplies, packaging, and free gifts with purchase? What kind of pricing data should I track regularly to make confident decisions in Shopify?
Topic summary
A merchant asks how to account for hidden costs in Shopify—specifically shipping supplies, packaging, and promotional free gifts—and what pricing data to track for informed decision-making.
TrueProfit’s solution for tracking hidden costs:
Shipping Fees (three tracking methods):
- Auto-sync from Shopify Shipping Labels
- Integration with platforms like Shippo and ShippingEasy
- Manual rules based on weight, quantity, zones, or product groups
Packaging & Free Gifts:
- Log as fixed or variable custom costs
- Categorize per order, per product, or monthly
- Classify as operational or marketing expenses
Additional trackable costs:
- Taxes, transaction fees, platform fees, and tool subscriptions
The tool aims to provide merchants with comprehensive net profit visibility by consolidating all cost types in one platform. Video demos and setup guides are provided for implementation.
Hey @Sailersco , thanks for raising this. Your question is exactly why we started building TrueProfit in the early days. Let’s break down how tools like TrueProfit can accurately track hidden costs and uncover your net profit:
Shipping Fees
TrueProfit offers three flexible ways to track shipping fees:
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Shopify Shipping Labels – If you’re buying labels through Shopify, we automatically sync the exact shipping fee. See demo here
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Shipping Integrations – We integrate with major shipping platforms like Shippo, ShippingEasy, and more, so you can auto-sync your shipping costs. Setup guide here
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Manual Rules – If your provider isn’t integrated, you can still set rules manually. Calculate shipping costs based on weight, quantity, shipping zones, or even define different rates for specific product groups. You have full control.
Packaging and Free Gifts
There’s no automatic way to track these, but with TrueProfit, you can log them as fixed or variable custom costs. Whether it’s per order, per product, or monthly, you can categorize them as operational, marketing, or however you see fit. Quick video here
Apart from shipping and free gift/packaging, you can also track other major costs with TrueProfit—like taxes, transaction fees, platform fees, and tool subscriptions. Our goal has always been to give merchants the clearest possible view of their net profit, so we make sure you can track nearly every type of cost in one place.
Hope this helps—happy to dive deeper into any specific feature if you’d like.