Shopify updates increasingly awful

Shopify Discussion

Topic summary

Merchants report that recent Shopify admin changes degrade usability and add steps to common tasks, with no apparent benefits. No official update notices were mentioned, and the thread remains unresolved.

Key pain points:

  • Search bar now hidden behind a click, slowing navigation. Inventory now emphasizes “On hand” over “Available,” and columns may require horizontal scrolling. “On hand” (total in stock) vs “Available” (after committed/reserved) is viewed as counterintuitive.
  • Duplicated products no longer retain sales channel settings, forcing manual re-selection for each item; missing POS (point-of-sale) causes scanning failures. Workloads of 50–100 products/day are impacted.
  • Product pages show only 12 variants by default, requiring repeated clicks to view all; sizes are hidden behind dropdowns.
  • Analytics/homepage feel stripped down; “live views” require manual refresh. Product/customer filters can yield misleading counts when items share an order.

Support and communication concerns:

  • Hard-to-find support and community posting; chat queues show “~5 minutes” but wait times are hours. Users note a decline from past, more knowledgeable phone support.
  • Developers cite frequent breaking API/front-end changes and reliance on apps causing instability.

Workaround noted: Filter by Availability, select products, and bulk-add to channels. Requested features include internal product notes and per-variant publish/hide.

Summarized with AI on January 5. AI used: gpt-5.
2

Exactly !!! I hate clicking to get to search. I hate available, on hand, committed for inventory.

It’s really screwing me up especially since in admin the bar has to be scrolled across to even see the products inventory.

It’s all a mess, seems like IT guys have nothing to do, just playing with themselves !!!

2 Likes