Problem: After adding a watch with a color variant “silver,” every product’s “silver” variant now shows the watch image. Deleting the watch product did not resolve it. A screenshot was provided to illustrate the issue.
Context: The store uses the Debut theme (no custom code or new apps). “Variant” refers to product options like color; “theme” is the store’s template.
Troubleshooting requested: Support asked for theme/app changes and suggested testing in a newly installed theme or rolling back theme code to pinpoint when/where the issue arose.
Latest update: The merchant removed the repeatedly displayed images, but they still appear, suggesting a theme/template mapping or caching issue rather than specific product images.
Status: Unresolved/ongoing. No confirmation yet that the merchant previewed a fresh theme or performed a code rollback.
Next steps implied:
Hello Shopify Community,
I have an error in my website after i add a product of a watch then i add color variant of silver. after that it looks fine. but i notice that every product in website goes like this
all the variant of my product with color variant of silver display the image of the watch that i add recently. i tried to remove the watch product but all the same. please help me. thank you so much.
Hi, @itzmehekter .
Welcome to the Shopify Community, and thanks for posting!
To gather some context, could you provide information on the following:
Hello @Victoria_13 ,
im using debut theme. no added code or installed app.
Thanks for your reply!
Are you able to preview your theme in a freshly installed theme, or following the steps listed in our Help Center resource to roll back your theme code? This will help us determine when the issue took place and if it’s directly affecting your Debut theme.
Thank you @ArticMaze , but i already remove the images that are constantly displayed. i removed all but still they appear..
