Shopify website cookies issue

Topic summary

A Shopify store owner is experiencing a caching issue where product name changes don’t appear for returning visitors. When a product name is updated (e.g., from “3pcs set colored porcelain bowls (Styl-49)” to “colored porcelain bowl (Styl-54)”), visitors who previously viewed the site continue seeing the old name, while first-time visitors see the correct updated name.

Key Details:

  • The issue appears related to mobile browser cache and history
  • Screenshots demonstrate the before/after discrepancy
  • New visitors see the correct product name
  • Returning visitors see outdated cached information

Status: The discussion remains open with no solutions provided yet. The store owner is seeking guidance on how to resolve this browser caching problem.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

I have a serious issue with my shopify store, when I change product name, its still showing the old name to website visitors.

Example:

Old Name: 3pcs set colored porcelain bowls (Styl-49)

new Name: colored porcelain bowl (Styl-54)

Before Change After Change

This issue is showing to the visitors who visit my website before I change the name, and when they visit the website after sometime (after changing the product name), the old name will shows to them.

its something related to Mobile browser Cache and History.

Note: the name is showing correctly to the new visitors (Who visit my website for the 1st time)
How to fix this issue?

product link: https://www.diqqawi.com/products/colored-porcelain-bowls-styl-54