Shopify website link is not working in Instagram and no longer able to tag products

Shopify Discussion
1

Hi

When I click on the website (shopify store) from my instagram profile it fails to load and I get the following error ‘The sites security certificate is not trusted’. When I try to tag products in a IG post, my products are no longer available.

How do I fix this.

Thanks

Teneille

2

Hi @gild_label

This is Beae Page Builder. At Beae, we offer the best Shopify page builder app that creates high converting pages.

Could you send us the link to your store so that we can provide you the best support?

Best regards,

Beae Page Builder team