Hi! I’ve been experiencing this for a while. I help run a few stores and all of a sudden the front ends of ALL shopify stores stopped loading on my computer. I cant even shop from stores that I don’t run. How do I fix this??

Hi @fadeinartistry We definitely want to start with local troubleshooting, as suggested by @JustinTharpe . Clearing your browsing data, disabling all extensions, updating your browsers, trying other browsers and lastly (but most important) trying a different internet connection. If you connect you…

Okay! So we can narrow down to a localized issue on your computer causing the issue. Can you please share the internet browsers you are using and their current version (try updating them first). Confirm your operating system and the current version of your OS. Try in Google Chrome as well as Mozil…

I exclusively use chrome on windows. Computer and browser are kept up to date. My chrome had a weird block redirects and popups setting and I disabled chromes built in add blockers. It’s still iffy on some pages but I can see most of the sites now… Edit: spoke too soon. Unable to access again.

Thanks for following up on this @fadeinartistry . I would recommend installing Firefox to see if the issue persists there. This will help us narrow down if the issue is specific to Google Chrome. We at Shopify use Google Chrome exclusively as well, so it doesn’t appear to be a widespread Chrome iss…

I do not have any extensions installed in chrome. Doesn’t work in Firefox or edge either. Same message as the screenshot from chrome

Thanks for the quick update! For some reason I am not able to see any attached images in this thread. Can you please share the image by using the camera icon in the forum reply box? I’d like to see the error message if possible, but it does sound like we need to move to more advanced troubleshootin…

[16778651654102209540045885998407.jpg]

Great! I can see the screenshot now. The website does load for me okay, which is good. The error message being shown is usually related to a security issue, either by your ISP or the browser. Commonly related to an out of date browser/os, incorrect date and time on the PC, caching issues, or securi…

Hi I’ve been having the exact same problem. I can’t work on any of my shopify pages on the back end, and my page doesn’t load on the front end. I then have trouble with other websites that use shopify, like revolve. It’s not a network issue because I tried with a different network and it’s the same …

Shopify websites front ends do not load on my computer

Shopify Discussion

fadeinartistry February 28, 2023, 7:32pm 3

I did not disable JavaScript. I double checked on both my system and browser as well as a different browser. My phone is on the same isp as my computer is at the moment and they load just fine on my phone

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Shopify websites front ends do not load on my computer

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