why can’t i access app and sale channel on shopify and i have limited access but can’t access the app
Topic summary
A user is experiencing access issues with apps and sales channels on Shopify, despite having limited access permissions.
Suggested troubleshooting steps:
- Reinstall the Shopify app
- Restart the device
- Switch to a different browser
- Use a different device
- Clear cookies and cache
- Access Shopify through the website directly
The issue remains unresolved and appears to be an ongoing technical problem requiring further investigation.
Hi @Alice441 !
You might want to try some troubleshooting steps such as, reinstalling the Shopify app, restarting your device, open Shopify website, switch to a different browser, use different device, and clear your cookies and cache.