# 无法正常登录shopify后台

**URL:** <https://community.shopify.com/t/shopify/68474>\
**Category:** 技术问答\
**Created:** [September 28, 2021, 6:46am UTC](https://community.shopify.com/t/shopify/68474 "2021-09-28T06:46:56Z")\
**Posts on this page:** 2\
**Page:** 1

## AI-generated summary

- 问题：无法正常登录 Shopify 后台，页面报错（附有报错截图）。
- 关键信息：错误码为 431。
- 解释：HTTP 431 表示“请求头字段过大”，通常与请求中携带的信息过多或 URL/链接异常有关。
- 当前建议：可能是访问链接有问题，需检查登录链接是否正确或是否被附加了异常参数。
- 进展与状态：尚无明确解决方案或后续反馈，问题仍未解决；截图为理解报错的核心依据。

<div class="post-metadata">

**Author:** ![Anonymous\_52bb8806a60b16b970d9eaa97bef8ad8](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@Anonymous\_52bb8806a60b16b970d9eaa97bef8ad8](https://community.shopify.com/u/Anonymous_52bb8806a60b16b970d9eaa97bef8ad8)\
**Post date:** [September 28, 2021, 6:46am UTC](https://community.shopify.com/t/shopify/68474/1 "2021-09-28T06:46:56Z")

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The shop backstage can’t log in normally, and the page displays an error. What should I do?

 ![微信图片_20210928143957.png](https://canada1.discourse-cdn.com/shopifyforum/original/4X/f/8/b/f8bda3642801e5c2694e377c472ef690f511d4b3.png)

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**Author:** ![Tim\_Mak](https://avatars.discourse-cdn.com/v4/letter/t/9f8e36/32.png) [@Tim\_Mak](https://community.shopify.com/u/Tim_Mak)\
**Post date:** [September 28, 2021, 1:35pm UTC](https://community.shopify.com/t/shopify/68474/2 "2021-09-28T13:35:10Z")

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431错误代表请求头字段太大，应该是链接有问题