Starting Saturday, April 18, we have had issues with the bulk product editor. Only editing 20 items per batch these days due to progressive performance degradation, and now doing simple text edits causes the entire tab to crash. I’ve contacted support on two separate occasions, only to be given the same basic troubleshooting that goes nowhere. This is happening on multiple computers, across all browsers. The bulk editor is literally the only thing we have issues with, yet there’s no avenue to get this looked at seriously. Any advice?
This does not appear to be a browser, device, or network issue. The problem is isolated specifically to the bulk editor and is likely due to a platform-level performance regression or increased load from product data (e.g., metafields, variants, or multiple columns).
Suggested Solution: 1. Use CSV Import/Export
The most stable and reliable alternative:
- Export products from Shopify
- Edit required fields in Excel or Google Sheets
- Re-import the updated CSV
Avoids UI crashes completely, the best option for bulk updates.
2. Minimize Bulk Editor Load. If the bulk editor must be used:
- Remove all unnecessary columns
- Avoid metafields, images, and variant-heavy fields
- Keep only essential fields (e.g., Title, Price)
3. Work in Smaller Batches in the Bulk Editor
- Limit edits to 5–10 products at a time
- Helps reduce memory load (though not always fully reliable)
Hopefully it will work,
Hi @DptyShopko
As a Shopify partner, this usually is a matter of catalog size and memory limits in the bulk editor rather than an outage affecting everyone. Good practical workarounds are doing bulk edits via CSV export/edit/import or using Matrixify, which is way more reliable when working with big data sets. Also, attempt to split your changes by product type, or metafields, and see if that lowers the load per session.