Has there been any updates to this? With shopify using HS codes as descriptions it in now creating commercial invoices for some orders that are 20-30 pages. That is just silly. Our description is much more accurate and almost every shipment we send out now we get contacted by UPS for the invoice as no UPS employee is going to scan 20-30 pages. I know most have said just change shipping but we prefer to still use Shopify Shipping.
I just talked to Shopify again today after my DHL package has been stucked at custom due to a ridiculous HS code description that shows on the form instead of the exact description of what’s in the package. Shopify once again refused to acknowledge the issue and tell me to use other shipping platform instead. Not helpful at all