shopping cart button disappears and comes back after a few seconds

Technical Q&A
1

Hello,

could you help us, when I click on a product to get the product page, the shopping cart button disappears and comes back after 5 seconds.

And we cant find the problem why it happen.

Thanks a lot for your support.

Link to Shop: https://liradeko.de/products/lammfell-i-hellgrau

Kind regards

Alex

2

Hello Alex!

I took a look at your site. It was a confusing one but I managed to narrow it down.

There is a script that hides the ‘add to cart’ button for 5 seconds to wait for some sort of pre-order manager app to load:

subsecond_0-1660173764388.png

I think the app is this one, but the name is different so I’m not sure.

https://amai.com/apps/pre-order-manager/

I would recommend switching pre order manager apps or contacting their support to see if they can fix this. (Their app really shouldn’t be doing something like this IMO).

Hope this helps,

  • Jones
3

Hi, Alex

Hope you’re doing well!!

We have gone through your query very thoroughly and here are a few points in that regard, hope it’ll help.

Go to your Shopify admin > online stores > actions > edit the code of your theme

  • Either you can resolve it by using CSS or JS

For CSS:-

  • Find this class “spo-loaded”
  • Comment down this CSS

image.png

For JS:-

  • Find this class “spo-loaded”
  • Reduce the milliseconds in this script to load add to cart button faster

image.png

All the best,

Team CedCommerce