Show Compare at Price in Europe

Store Design

Topic summary

Issue: “Compare at price” (strikethrough/discount) isn’t displaying for European customers, likely due to EU Price Indication Directive (regulation affecting how discounts are shown). It works in other regions.

Details:

  • The poster shows screenshots of Shopify settings (images central to context). One toggle is deactivated; another relates to showing prices in customers’ local currency.
  • They’ve read that unchecking the local-currency option makes the compare-at price appear, but they want to keep showing prices in local currency.
  • They’re looking for a non-code solution.

Constraints/Considerations:

  • Compliance with the EU directive is a factor; the user is aware and wants a compliant way to display compare-at prices.

Status/Outcome:

  • No solutions or confirmations provided yet.
  • Thread remains open and unresolved; user bumped the post asking for insights.
Summarized with AI on December 26. AI used: gpt-5.
1

Hi,

I have been doing a lot of reading about this on the forum and there are so many conflicting solutions. The compare at price works everywhere except Europe. I am aware of the Price Indication Directive in Europe but is there any way for me to show the compare at price in Europe?

I have this de-activeated here

Screenshot 2024-06-14 at 16.06.33.png
Screenshot 2024-06-14 at 16.06.33.png636×247 15.4 KB

I also read that if I uncheck this, the compare at price will show - but I want to show the price in their local currency.

Screenshot 2024-06-14 at 16.07.04.png
Screenshot 2024-06-14 at 16.07.04.png635×195 12.9 KB

Does anyone have any solution that doesn’t involve code?

2

Has anyone any insights on this?