Show secondary Image is off in Product Grid (Pao Alto Theme)

Topic summary

Main issue: Secondary product image on hover in the Palo Alto theme appeared “off” for the store owner, who wanted the feature enabled and suspected it might be disabled in code.

Troubleshooting steps: One reply suggested editing Liquid after inspecting the element (non-specific). Another helper requested details; the store uses Palo Alto 5.1.1 and provided a preview code and URL.

Findings: The helper tested the live site and confirmed the secondary image hover works correctly, sharing a screenshot. The store owner verified it works in Microsoft Edge and suspects a Mozilla Firefox cache issue.

Related references: A link to the theme’s Product Grid settings was provided. A screenshot was central to confirming functionality.

Outcome/status: No theme code change appears necessary; behavior likely due to browser caching (or similar). Resolution not fully confirmed; the owner will test other browsers and clear Firefox cache.

Next actions: Clear Firefox cache, retest hover image; verify across browsers; report back if the issue persists for further diagnosis.

Summarized with AI on December 13. AI used: gpt-5.

My Shopify Coder is never available for me and i like to have this function ON (maybe in the code its turned off)

https://palo-alto.presidiocreative.com/theme-settings/settings/product-grid

Maybe someone can help me! Would be very thankful!

right click on this select inspect and copy the code file and then go to your liquid file open this file and make changes

Hi @michaelvollner5 ,

Are you using the latest version?

Please send the website link, I will check it for you

Hello Namphan,
i am using Pao Alto 5.1.1

fiveangel.eu
Code: LOVE57

Thanks

I don’t know how to find this

Hi @michaelvollner5 ,

I tested it and it works fine.

Please check and let me know.

I have checked with an other browser Edge and it works ok maybe i have to clear cache on my browser i use mozilla^^

Hi @michaelvollner5 ,

So everything is working fine?

I hope so - I need to check on other browser too

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