Showing Dynamic Checkout Buttons

Shopify Discussion
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Topic summary

Main issue: A merchant wants all dynamic checkout buttons (PayPal, Apple Pay, Google Pay) to always show in both cart and checkout—side by side on desktop and stacked on mobile. They report that only 1–2 appear at a time and the set varies; occasionally Apple Pay is missing at checkout.

Clarification: On Shopify, dynamic checkout buttons are adaptive. They display the most relevant express payment method per buyer based on location, device, and past payment behavior. Because of this design, merchants cannot control which specific buttons appear or force all to display simultaneously.

Context: Screenshots illustrate the desired desktop and mobile layouts, but the variability observed is expected behavior under Shopify’s system.

Resources: A help resource on Dynamic Checkout Buttons was provided, explaining the adaptive logic. A link to the Shopify Changelog was shared for future updates.

Outcome/status: No immediate fix—this is platform behavior by design. Feedback has been submitted to the product team. Merchants should monitor the Changelog for any changes. Discussion remains open pending platform updates.

Summarized with AI on December 26. AI used: gpt-5.
1

Hello I’m facing a problem with dynamic checkout buttons. I want the dynamic checkout buttons to show in the cart and on checkout. I want to show all buttons in the cart and on checkout so (PayPal, Apple Pay, Google Pay) but only 1 or 2 buttons show every time and differ from time to time.

FD475DFF-C435-4A0D-89B5-ECBD27769601.jpeg
FD475DFF-C435-4A0D-89B5-ECBD27769601.jpeg1170×2532 143 KB

so when I’m in the card options for Apple Pay, Paypal and Google Pay should show next to each other on desktop (under the add-to-cart button) and under each other like in the picture on mobile.

8099E479-660F-4810-8580-9B80A8B3B30A.jpeg
8099E479-660F-4810-8580-9B80A8B3B30A.jpeg1170×2532 231 KB

So on checkout it looks good most of the time (all 3 dynamic checkout buttons show most of the time) but in this picture Apple Pay does not show.
Can someone help me with this so the payment methods always show. Thanks in advance! Kind regards, Stef

2

Hi, @TrendBlend .

Thanks for posting your question to the Shopify Community.

To clarify, dynamic checkout buttons on Shopify adapt to show the most relevant payment method to your customers based on their location, device, and previous payment history, enhancing the checkout experience. This is why you may notice that the checkout buttons differ from time to time. Based on this information, you’re not able to control what dynamic checkout button a customer sees. You can find more information in our Dynamic Checkout Buttons resource.

I understand this is an important need for your business, and I’ll go ahead and submit this feedback to our product development team for review. Please keep an eye on our Shopify Changelog for updates and features that roll out to the platform.