Showing first available price bellow image in catalog

Topic summary

Main issue: Catalog cards show a discounted price for a variant that is out of stock, not the first available variant’s price. This creates a price mismatch for Google Merchant Center (GMC, Google’s product listings platform) and raises EU Omnibus compliance concerns (showing the correct/lowest price from the last 30 days when discounts apply).

Details:

  • Example provided: a product displays 1,599€ (discounted) but only the 17.5A battery variant is available, making the shown price misleading for GMC.
  • Merchant asks for native Shopify handling for “first available price” and automated 30‑day price display per Omnibus.

Shopify responses:

  • Staff acknowledge the display looks incorrect but cannot troubleshoot accounts/themes in the forum; they direct the merchant to authenticated Help Center live chat for support.

Merchant actions/status:

  • Helpdesk AI suggested hiring a developer to modify the theme.
  • Merchant contacted the theme authors; they advised hiring a programmer, calling the case unique.
  • Merchant notes other themes/shops handle this correctly and is considering switching themes and leaving a low rating.

Outcome: No resolution yet; awaiting theme developer feedback or escalation via Shopify live support.

Summarized with AI on December 24. AI used: gpt-5.

For example:
https://ecobike-shop.de/search?q=even&options%5Bprefix%5D=last
You see that it show price after discount: 1599 euro, but it isn’t avaible for now, becouse we have only 17,5A akku. That is missleading for google merchant center. After that we can’t add auto price 30 day before promotion when we use discount - Omnibus UE