Shrine theme add to cart bug

Store Design
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Topic summary

A user reports that the “Add to Cart” button on the Shrine theme is non-functional—clicking it produces no response. On iPhone 6, clicking the button triggers an unspecified error message.

Suggested troubleshooting steps:

  • Clear browser cache and cookies
  • Test across different devices and browsers
  • Update the Shrine theme to the latest version

Potential causes:

  • JavaScript code issues
  • Browser compatibility problems

If issue persists:

  • Contact Shopify Support with detailed explanation of steps already attempted
  • Consider switching to a different Shopify theme, as the problem appears specific to Shrine

The discussion remains open with no confirmed resolution yet.

Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.
1

Hi,

the add to cart button on shrine theme don’t work.

When you click on it, nothing happend.

On my iPhone 6, when i click, it lands to this mistake.

Thanks for helping

website link : puffduberet.com

2

Hi @shemsisantou ,
This is Theodore from PageFly - Shopify Page Builder App.

Your “Add to Cart” button isn’t working on the Shrine theme. Here’s how to fix it:

General Troubleshooting:

  1. Clear browser cache and cookies.
  2. Test on different devices and browsers.
  3. Update your Shrine theme to the latest version.

Specific to iPhone 6 Error:

  • The exact cause depends on the “mistake” message you see.
  • It might be JavaScript code issues or browser compatibility problems.

Solutions:

  • Contact Shopify Support: Explain the issue and steps you’ve tried.
  • Consider a different theme: If the issue seems specific to Shrine, explore other Shopify themes with working “Add to Cart” buttons.

Best regards,
Theodore | PageFly