Site building-need a bt of help moving the Heading

Shopify Discussion

Topic summary

A Shopify user on a 3-day trial is struggling to reposition a “Heading” element on their homepage. The heading currently sits at the bottom of a banner image, but they want it at the top, above the banner.

Key Details:

  • Theme: Dawn template
  • Store URL: 132877.myshopify.com (password: apeeyla)
  • Issue: Expected drag-and-drop functionality isn’t working as anticipated
  • User attempted to share screenshots but encountered file upload errors with both JPEG and PNG formats

Community Response:
Two support representatives (evanc and GemPages) have requested additional information:

  • Theme name confirmation
  • Full page screenshot or URL access
  • Specific page URL with password

The user has provided the requested credentials and URL. The discussion remains open, awaiting guidance on how to move the heading element within the theme customizer.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.
1

How can I move the heading on the home page. I was hoping Spotify was Drag & Drop but it’s not working. It’s currently at the bottom of the Banner image but I want it at the top.

2

Hi @marta12 , if you wouldn’t mind, please confirm the name of the theme you have installed? Also, if you can provide a full page screenshot of the theme customizer you’re trying to edit, I’d be happy to take a look to see if there’s an easy way to move the heading above the banner image.

3

Hello @marta12

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled ) and which does heading you want to move ?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

4

Hi GemPages, thanks for your response. I’m on a 3 day trial, this is my first attempt so I’m lost, know nothing. The URL for the page is: https://132877.myshopify.com/admin/themes/141687161108/editor?
block=template–17555512262932__image_banner%2Fheading&section
=template–17555512262932__image_banner

The password is: alyeep

I’m just on the home page, wanting to move the box called “Heading”. I tried attaching a screenshot but this system does not support my files. I have jpeg and png. I’m working with the Dawn template. Thanks a lot!

5

Hi Evanc, I tried attaching a screenshot but I get an error notice stating the system doesn’t support my file. I have jpeg and png. :disappointed_face: I can provide you with the URL and password, maybe you can see it that way.

I’m on a 3 day trial, this is my first attempt so I’m lost, know nothing. The URL for the page is: https://132877.myshopify.com/admin/themes/141687161108/editor?
block=template–17555512262932__image_banner%2Fheading&section
=template–17555512262932__image_banner

The password is: alyeep

I’m just on the home page, wanting to move the box called “Heading”. I’m working with the Dawn template. Thanks a lot!