For about 2-3 minutes the site was displaying grayed out product listings when I would try to edit a product listing. Happened around 10:15 am EDT 9/18/2025.
Hey @stickfiguredist,
Thanks for informing this to Shopify Community.
If you facing issue with the Screen Grayed then it supposed to be happen due to the Shopify Server error or somehow due to your Browser issue.
If you face this issue again then try to disable the extensions or change the Browser.
Feel free to inform this to Shopify Staff whenever you face this issue again.
If you need any other help drop the message here.
Thanks
Hello @stickfiguredist ,
I hope you are doing well!
Can you please provide the store URL so that I can check it for you?
Hey, it’s https://stickfigure-mailorder.myshopify.com/ thank you. It was a weird glitch that did NOT last long, but I’ve never encountered it before.
Thank you for that information.
Okay! I think this might be the cache issue or might be the issue of browser specific. I want to inform you that whenever such cases are occured, you can try to check the incognito mode. Sometimes, the issue is only for your specific browser.
Thank you for the info, however it didn’t last long, a couple of minutes at the most. It came and went. Fixed itself. Using Chrome on Windows 11 Desktop.
It seems like related to server or items displaying issue. Is there a screenshot for reference? That will be helpful to identify the issue accurately.
IMO it was probably a server issue. I don’t have a screen shot.
Alright,
We are happy that the issue automatically get fixed which is awesome.
Cheers 
I see, that is understandable and hope it is okay on your end already until now?
As I stated, it was only doing that for a couple of minutes and appears to be working fine now.
I see, sorry for the misunderstanding here.