A Shopify store owner is experiencing sitemap fetch errors in Google Search Console after implementing the Translate & Adapt app for multi-language support.
The Problem:
The main sitemap URL (mydomain.com/sitemap.xml) automatically redirects to localized versions (e.g., /en-gb/sitemap.xml, /fr-fr/sitemap.xml)
Google Search Console displays “Couldn’t fetch sitemap” errors
Screenshots show the fetch failure status in GSC
Suggested Solution:
Click the blue “help center” link in GSC to understand the specific error code
Consider temporarily disabling the translation app to test if it resolves the issue
Contact the Translate & Adapt app support team for assistance
Status: The issue remains unresolved and requires further troubleshooting with the app developer or by reviewing GSC’s detailed error information.
Summarized with AI on October 27.
AI used: claude-sonnet-4-5-20250929.
I’ve recently started using the Translate & Adapt app on my Shopify store to support multiple languages.
Since enabling this, my main sitemap URL (https://mydomain.com/sitemap.xml) is automatically redirecting to localized versions such as /en-gb/sitemap.xml or /fr-fr/sitemap.xml. As a result, in Google Search Console, I’m seeing the following issue:
From what you shared here, it seems like this Translate & Adapt app has translated your store content into related languages and Google fails to index your original store page content via sitemap correctly. Therefore it will appear the result of Couldn’t fetch eventually.
In your second shared screenshot, there exist a blue font content help center and you can click this blue content to know the situation cause code directly at first, then disable your translation app or contact this app related support team for further support. Thank you!