Hi!
I don’t know what has happened but my size chart won’t show up with my variants.
They used to until I updated my theme (symmetry) there was an update.
Please help!
Thanks in advance!
Topic summary
A user’s size chart has stopped displaying on product pages with variants after updating their Symmetry theme.
Troubleshooting attempts:
- The size chart feature is confirmed enabled in the theme customizer
- Standard activation steps from official documentation have been followed
- Screenshots show the customizer settings are correct, but the chart still doesn’t appear on the product page
Current status:
- The issue previously worked but broke after a theme update
- Basic troubleshooting has not resolved the problem
- One responder indicates the issue requires deeper investigation with store access
- A community member has offered to help via direct message to continue troubleshooting
Plz refer to the official doc where you can enable it.
It is enabled. Just not showing on the product page
@fg23 can you plz share a screenshot of the customizer where you enabled?
Hello @fg23 Here is the solution ( please check the screen shot and follow the steps.)
Let me know if this was helpful.
1 Like
Hi Rahul,
I’ve actually done that already but still nothing.
It showed up on one product but now it is no longer there either
any other suggestions?
this issue needs proper investigation after getting access of the store.
Who can help me with this?
@fg23 , I have sent you the massage in inbox, please check.