When I check my analytics, I’m getting tons of traffic from vossfavor.com and elleoutlets.com. I’ve also gotten a couple messages from people telling me they purchased items from me and never received them. But the items they mention are products I don’t even carry in my store. So, I assumed these were just spam messages. However, one of the people who messaged me said the charge was under “vossfavor.”
When I google “vossfavor” the search result shows the vossfavor.com url, but has my website’s description come up under it. Same thing with elleoutlets.com. So I looked at each website and each is an exact copy of my website (same colors, products, design, pop-ups), but just without the slider images and a different name at the top.
I contacted Shopify about this and they said to contact my domain provider, so I contacted Godaddy. They told me to file a complaint with the domain provider for the two sites, so I emailed a domain company called Regtons and I immediately got back a message saying that my message was spam. This email went to my spam folder, so now I’m not sure this domain provider is very legit either.
I have no idea what to do now. Has anyone else experienced something like this? Should I call Godaddy again? Or is this a Shopify issue?
I attached screenshots of what I’m referring to, so you can see what they’re doing. First 2 screenshots are these other sites. The third screenshot is my actual site.
