Skrill business account

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Topic summary

A user encountered an error when trying to register a Skrill business account, receiving a message that the URL ‘www.shopify.com’ is already added to Skrill. This occurs because Skrill doesn’t allow duplicate URLs across different accounts.

Solution provided:

  • Use the unique Shopify store URL instead of the generic Shopify domain
  • Options include: yourstore.myshopify.com or a custom domain (e.g., www.yourstore.com)
  • Find the correct URL in Shopify admin under Settings > Domains
  • Ensure the URL uses https:// for security compliance
  • Skrill may require domain ownership verification

Next steps if issues persist:

  • Contact Skrill support directly with screenshots for assistance

The issue remains unresolved pending the user’s attempt to implement the suggested solution.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

When I want to put website on sign up on skrill, I put on website ww.shopify.com and then I get this message URL ‘www.shopify.com’ already added for SKRILL.

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2

Hi @nikomagija

It sounds like Skrill is telling you that the URL www.shopify.com is already in use or registered with another Skrill account. This happens because Skrill doesn’t allow duplicate URLs for different accounts. If you’re running a Shopify store, you should use your unique store’s URL, like yourstore.myshopify.com or your custom domain (e.g., www.yourstore.com), instead of the generic Shopify URL.

Here’s what you can do:

1. Check Your Store’s URL- Go to your Shopify admin panel.

  • Look for the “Domains” section under Settings > Domains.
  • Use your unique store URL, whether it’s the default Shopify subdomain (e.g., yourstore.myshopify.com) or your custom domain.

2. Update the URL in Skrill- When signing up or updating your Skrill account, replace www.shopify.com with your unique Shopify store URL.

3. Verify Domain Ownership (if needed)- Skrill may ask you to verify ownership of the domain. Ensure your domain is active, accessible, and linked to your Shopify store.

4. Contact Skrill Support

If you’re still having trouble, Skrill support can assist. They can check why the URL is restricted and help you resolve the issue. Attach any screenshots (like the one you mentioned) for clarity.

If you need help figuring out your Shopify domain or setting up your Skrill account, just let me know. I’d be glad to guide you!

Best regards,
Daisy