The login button doesn’t always appear, but when it does, I can enter my email and password. However, after clicking “Log in,” this is what happens.
And after some time, this happens:
I tried on Microsoft Edge and Chrome, but I got the same results.
Topic summary
A user is experiencing critical login issues with their Skrill payment account that’s preventing Shopify integration.
Primary Issues:
- Login button intermittently disappears from the Skrill homepage
- Email confirmation during Shopify connection failed with “invalid email” error
- After successful login, the page remains blank and rapidly switches between /wallet and /dashboard URLs
- Eventually displays an error message (shown in screenshots)
Troubleshooting Attempted:
- Tested across multiple browsers (Microsoft Edge and Chrome) with identical results
- Successfully entered credentials when login button appears, but cannot access account dashboard
Current Status:
The issue remains unresolved. Another user requested additional details, and the original poster provided screenshots demonstrating the blank page loop and error messages. No solution has been identified yet.