I am using Zest theme,
Go watch this on mobile, and if the slideshow / hero section load just fine for you, try to just refresh page by dragging down, so page refresh, and u will see that it wont load everytime (the slideshow), it will be white space…
Similar thing is happening with product gallery photos, i go to product page, its fine, but sometimes it loads just first image (the one which is set by default to see first) and right side is white space… when it loads normally, the first image is centered, and on the both sides are next images… so they just dont load at all, but after scroll they wake up … i can DM my store if needed. But i want to fix it badly. I tried adding jquery.min.js and other things that i googled, lazy load is already in theme, i tried turning off / on, files are very low kb, thats not issue too.., i tried multiple options in product gallery, nothing helped..
If slideshow will be not fixed, product gallery must be… customers see that first, and i have to be sure they see images
please help if you know how to, connect with me
Images below
the image is not slideshow, its another section…
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Hello @stefaniahalc
I’m Vian from FoxEcom, the creator of Zest theme.
So glad you’re making the best of Zest 
Can you share with me the URL to your store/ page?
It would be much easier for me to come up with a solution for you.
https://bloomrift.com/
https://bloomrift.com/products/ear-wax-cleaner
Look at it on mobile, on desktop its not happening, its okay on desktop.
I personally think its issue with lazyload, but im not sure, you will know better for sure. Thanks.
Hello @stefaniahalc
I’ve checked the site on several versions of iPhone and everything looks fine.
May I ask what phone are you using?
Would you be willing to give us a collaborator access to the theme so we can look further into it?
I was checking it on my iphone 11, my friend was checking it on iphone 12 pro max, the same thing happening, and also i sent you screenshots, it happened on themes.shopify.com Zest demo too…
u have to refresh that page multiple times to see that issue, its not happening on first load mostly… refresh it multiple times and u will see issue…
Code: 8962
Hey @stefaniahalc
We’re reading your notes on our support ticket and will be replying to that one to streamline our communication.
Let’s get this resolved for you soon.
Thank you for staying patient!
Cheers,
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