Slideshow Featured Collection (Empire Theme)

Technical Q&A
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Topic summary

A user reports jerky lateral (horizontal) scrolling on the featured collection slideshow in Shopify’s Empire Theme when viewed on mobile devices, negatively impacting user experience.

Issue Details:

  • The problem specifically affects mobile horizontal scrolling smoothness
  • Video attachments were referenced (“Problem.MP4” showing the issue, “Goal.MP4” showing desired behavior) but are not accessible in the text
  • Website link provided: https://chinchileproducts.com

Current Status:

  • A second user inquired whether a solution was found
  • They also asked about changing the scrolling direction from horizontal to vertical in the Empire Theme
  • No solutions or responses have been provided yet
  • The discussion remains open with unanswered questions
Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I’m having an issue with the slideshow feature on my featured collection in the Empire Theme. On mobile devices the lateral scrolling is very jerky and really hurts the user experience. I would like to know if there is a way to fix this and make it scroll smoothly forward and back. Please see attached video “Problem.MP4” for screen recording of the issue. Then see attached video “Goal.MP4” for recording of the desired outcome. Any help is appreciated!

Website: https://chinchileproducts.com

Thanks,

Tony

2

Hi, did u find the solution or do u know how we can change the scrolling from horizontal to vertical on the Empire theme?