We have used the theme Testament for years and always had a slidehow at the top of our home page. It randomly disappeared. Even though I can see it in the list off to the side, it is not showing up on the preview of the website or on the site itself, both on desktop and mobile. Anyone else have this issue and/or know how to fix? Image below for reference. Thanks!
Hey, @Madcap717
Eunice here from Shopify. Thanks for posting! I’d love to help you with this.
Let’s try some basic troubleshooting first of all. Sometimes issues like this can be caused by your browser. I understand you have already tested both desktop and mobile, but for clarification please can you complete the following steps:
- Clear your browser’s cache and cookies on all devices
- Open your store homepage and check the error still exists
If the above doesn’t work. Can you think of anything that may have affected your theme lately? Have you made any changes to the liquid code, or installed any new third-party apps? You could try rolling back your theme but be wary of losing any recent purposeful changes that you have made.
Let me know if this helps!
Hello,
I think this is bug from code, so pls give me url link I’ll check it help you. or you can contact with me, I’ll help you
thank you
Thanks for the suggestions! I (finally) thought to check the Underground website since they created the theme, and they had a fix for the issue available here in case anyone stumbles across this thread and needs it: https://www.weareunderground.com/blogs/theme-support/issues-with-slideshows-and-product-variants