Hello guys, i have a question. I have 2 different apps, 1 is for the bundle offer which I use and the other one is for the cart drawer. Now when somebody clicks ann offer of my bundle it takes like 4 to 5 seconds to load and put in the dart drawer can I somehow fix this?
Topic summary
A user is experiencing a 4-5 second delay when customers add bundle offers to their cart drawer. The issue stems from two separate apps—one for bundle offers and one for the cart drawer—that aren’t properly synchronized.
Recommended solutions:
- Contact both app developers to request better integration
- Ask if the bundle app can trigger custom events when items are added
- Check if the cart drawer app can listen for cart update events
- Implement a bridging script to enable real-time communication between the apps
Additional suggestion:
Consider using performance optimization tools like the Shopify Website Speedy app to improve overall load times and reduce cart abandonment caused by app conflicts.
The discussion remains open with no confirmation yet on whether the user has contacted the developers or resolved the sync issue.
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Contact the app developers and tell them about the issue.
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Hey! @NikosBat , Yes, this kind of delay (4–5 seconds) usually happens when the bundle app and the cart drawer app aren’t fully synced. Since they’re developed separately, they don’t always communicate in real-time.
Here’s what I’d suggest:
Contact the support teams of both apps and explain the issue. Ask:
-
If the bundle app can trigger a custom event or callback when a bundle is added.
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If the cart drawer app can listen for that event or refresh its content after the cart updates.
Once you have their responses, you (or a developer) can implement a simple script that bridges the two—so your cart updates instantly without a full delay.
Also, if your site feels slow overall or the performance has dropped, I highly recommend checking out the Shopify Website Speedy app. It’s built to improve load time, reduce cart abandonment, and ensure apps like these don’t slow down your speed.
(Disclaimer: We are the developers of this app and are happy to assist with any questions you may have!)
The bundle app may not integrate well with the cart drawer. You should ask the bundle app developer to refresh and open the cart drawer when a bundle is added to the cart.
We integrate with more than 10 cart drawers from various themes or apps. Therefore, we know this part very well.
Test which app is causing the slowdown by temporarily disabling them one at a time. Start with your bundle app, then test the cart drawer app separately.
Check your browser’s developer console (F12) for JavaScript errors during the add-to-cart process, and monitor the Network tab to see if specific requests are taking a long time to complete.
If one app is consistently causing delays, contact its support team for optimization help or consider alternative apps with better performance.