Slower than normal shop pay deposits

Shopify Plus

Topic summary

Main issue: A long-time merchant reports Shop Pay deposits have slowed, now taking about 5 days. Weekend sales (Friday–Sunday) remain pending until Wednesday, whereas they previously deposited by Tuesday.

Observed payout cadence (payout day → sales covered):

  • Monday → Wednesday sales
  • Tuesday → Thursday sales
  • Wednesday → Friday–Sunday sales
  • Thursday → Monday sales
  • Friday → Tuesday sales

The merchant suspects the delay might be tied to Shopify encouraging use of Shopify Balance and asks whether others are experiencing similar delays. No confirmations, explanations, or official responses are provided in the thread.

Status: Open/ongoing. No resolution, guidance, or action items identified beyond the user’s report and inquiry.

Summarized with AI on December 21. AI used: gpt-5.
1

Is anyone having a longer lead time with shop pay deposits? I have had a Shopify store since 2018 and recently it has begun to take 5 days to get my payouts . Sales from the weekend (Friday, Sat and Sunday) are showing up as pending on Wednesday. I am wondering if it’s because Shopify is trying to get their merchants to switch to Shopify balance so they are making it challenging for us ?

This is how my payouts are currently coming in;

Payouts:

Monday-Wednesday sales

Tuesday-Thursday sales

Wednesday-Friday, Saturday Sunday sales

Thursday-Monday sales

Friday-Tuesday sales

i feel like this is a really long turnaround time as weekend sales used to always deposit on Tuesdays at the latest . Wondering if anyone else is experiencing this?