Social media icons aren't displaying in Dawn theme 11.0.0

Topic summary

  • Problem: In Shopify’s Dawn 11.0.0, the Instagram icon isn’t showing in the footer despite adding the link on the Brand page and enabling social icons. Toggling the setting and clearing the browser cache did not resolve it.

  • Guidance provided: In the theme customizer, open the relevant settings and go to Social media to configure the social links for footer display. The reply includes step-by-step screenshots indicating which panels to click.

  • Status/outcome: No confirmation yet that the instructions fixed the issue. The thread remains open, with an invitation for the requester to try the steps and ask for further assistance. Images are central to following the suggested path.

Summarized with AI on January 21. AI used: gpt-5.

Hi, I’ve added an Instagram link on the Brand page and I’ve enabled social media icons/links to be displayed in the footer of the theme. Unfortunately, the social media icon isn’t appearing in the footer.

I’ve disabled it and then enabled it again, and cleared the browser cache thinking it might be a caching issue, but none of these steps are working.

Please assist – thanks in advance!

Hello @a_yn

Its Artzen Technologies! We will be happy to help you today.

Go to your theme customize

click on it

then click on social media

Let me know if need further assistance
Regards,
Artzen Technologies