A user is trying to add social media icons to Shopify email template footers. Despite syncing links through the email app’s “brand” option, the icons disappear once emails are sent.
Proposed Solution:
Navigate to Settings → Notifications → Select specific Shopify email from orders
Click “Edit code” to manually add HTML code for social media icons
An image reference was shared showing where to implement this customization
Current Status:
The discussion remains open with users expressing interest in obtaining the specific HTML code needed
One participant offered to check and update the email template code
Multiple users are seeking the same functionality for their email templates
Summarized with AI on November 16.
AI used: claude-sonnet-4-5-20250929.
I´d like to know if any of you know how to add the social media icons to the footer of our email templates? Are there any alternative tools that can allow us to add these icons?
Shopify´s email seem to have an issue, despite us adding our links to the “brand” option and these being synced with the email app and appearing on the email templates, once we send out the emails they´re gone.
You can add a social media icon on the email footer from Settings->Notifications->[Select Shopify email] from orders. Then click on edit code here you can add your code in HTML.