Sold out issue

Hey, So I have this problem when I see my website my items are put on sold out but it’s dropshipping.

How can I fix that?
thanks

1 Like

Hi @Cozyfleece

You can set Continue selling when out of stock for your products by following this

https://help.shopify.com/en/manual/products/inventory/getting-started-with-inventory/set-up-inventory-tracking

To enable continued sales, please check the box labeled ‘Continue Selling When Stock is Out’ on the product page.

Hi Cozyfleece,

Regarding your issues, the most common cause is related to inventory location settings in Shopify stores. When you have products with multiple inventory locations, Shopify’s inventory stock can get confused and show the wrong number of available items. If you’re experiencing sold-out items on your Shopify store, check this guide to learn how to fix the situation: https://help.zopi.io/why-do-shopify-products-show-sold-out-steps-to-resolve-it.html

Hope this will solve your issues :hugs:

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Hi @Romikhanzada8 ,

If you need any further assistance, please provide your email address, and we will promptly address your concerns about dropshipping and the Zopi app.