A user encounters an issue where the “Quick Add to Cart” button on collection pages displays a “Sold Out” message despite products being in stock. The product pages function correctly.
Root Cause Identified:
The “Sold Out” message is a generic error displayed when cart addition fails
The actual issue: products require a selling plan (subscription) to be purchased
The theme cannot handle subscription products directly from collection pages
Solution:
Contact the subscription app support team (Appstle)
The app can integrate their subscription widget into collection/homepage
Requires manual script addition by the app’s support team (available 24/7/365)
Prerequisites: “Add to Cart” button must be enabled on product pages first
The user is working with a modified Dawn theme and plans to reach out to app support for implementation.
Summarized with AI on October 30.
AI used: claude-sonnet-4-5-20250929.
I’m using the Dawn theme, and I have an issue where clicking the “quick Add to Cart” button on my product grid section shows a “Sold Out” message, even though the products are in stock.
It is working fine on product pages.
Anyways – your problem: it’s not “Sold out”. Theme simply says “Sold out” when it was unable to add to cart. Actual reason is “Variant can only be purchased with a selling plan.”
Subscription app needs to be configured to properly work with these – https://appstle.com/faq/ :
Yes! Our subscription widget can be integrated to your homepage/collection pages. The core need for the integration, is to have the ADD TO CART button enabled for the products in the product page. Once this is availabel, please contact our team (available 24/7/365). We will do a quick manual addition of script from our end, and you will be all set.