Sold out

Topic summary

A user is experiencing an issue where product pages display a “sold out” status despite items being in stock in both the catalog and admin panel. This problem appears to affect only third-party goods, suggesting it may be specific to dropshipping inventory.

Potential causes identified:

  • Cache issues preventing the frontend from reflecting current inventory levels
  • Bugs or flaws in custom code that controls the sold-out status display

The issue remains unresolved, with the user likely needing to investigate cache clearing or review any custom inventory management code affecting third-party products.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Why the product page shows the status sold out ? When I have it in stock in the catalog and on the admin page? It only does this for third-party goods.

1 Like

Hi,
This maybe due to either some cache issues or potential flaws in any custom code that determines the sold-out status