Solve the sold out issue when dropshipping and the product have inventory

Hello everyone, I started dropshipping and am currently stuck due to the issue of having the product showing that it is sold out while in the 3rd party app that am using to sell products from show that there is inventory available. Kindly assist on how to get this solved fam. Kind regards

Hi John,

What is the 3rd party app you are using?

May be there is a setting in that app which will do some safe inventory threshold like show out of stock if inventory is less than 10 units.

Auto-DS Inventory is more than 10

Hi Johnbversion,

You can check inventory location. i mean to which location the stock quantity are set. more details you can look at these https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/assign-inventory-pos

Also, as you are dropshipping, you can try our new dropshipping app https://apps.shopify.com/kentods-dropshipping you can generate product descriptions using AI capabilies

Check your stock minimum settings in AutoDS

The Location is all good , still showing same

Hmm.. then it should work properly. can you create staff account for us in your shop with products/inventory permission?. we can have look at the issue.

Did you ever get this solved? I’m having the same issue.

If you are using CJ dropshipping or a similar 3rd party dropshipping app, you can follow this hack to resolve this issue.

It worked for me, so I made a video on it