my trouble is in form checkout for example the price of product is 1900.00 dinar algerian a few customers see the price 900.00 1 instead of 1900.00 the second example price of product 3200.00 the price will appear 200.00 3
but not all customers .
Topic summary
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Issue: In the checkout form, some customers see misordered prices. Example: 1900.00 Algerian dinar displays as “900.00 1,” and 3200.00 displays as “200.00 3.” Not all customers are affected.
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Scope/impact: Intermittent pricing display problem affecting only certain shoppers at checkout; specific products or variants not yet identified.
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Suggested troubleshooting: Double-check product pricing, especially variant prices. Gather evidence from affected customers, including screenshots of the error and sample product names where the issue occurs, to better diagnose.
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Current status: No confirmed cause or fix yet. Further information (screenshots and product examples) is requested to investigate.
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Open questions: Which products/variants are impacted, and under what conditions? Are there consistent patterns across affected customers? Additional details are needed to move forward.
Hi @djaljoli235 !
You need to double check the products pricing especially the variants. Also, if this is happening to some customers, it would be best to ask for a screenshot of the error and provide sample product names that have this pricing issue so we can have a better understanding on what is happening on your store.