I’ve tried logging into my Shopify admin many times now, from several browsers, and every time after I input my login credentials, it gets stuck on the below screen before crashing the browser entirely. I’ve cleared cache, ensured I have the latest version of the browsers, etc. and still, it keeps happening - so it’s a Shopify issue. Is anyone else experiencing this? What can I do to fix it???
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My store is new in the past couple of days and now I am having the same issue. Is this normal for shopify?
Hello!
We understand that some of you are unable to access your Shopify admin right now. Our developers are aware and are currently working on a solution. We will continue to provide updates to you here as we work to resolve this.
Updates are also available on our status page: https://www.shopifystatus.com/
We’ll accept this update as a solution so users can easily find the most recent update. Thank you for your patience.
I have the same problem. I’m on PC and when i try to login via admin it freezes and my browser crash. I’ve tried Firefox and Chrome. Does the same thing. Can’t even open the support tab.
Status update: Merchants may be able to access their admins using this URL format: storename.myshopify.com/admin.
This means that if your URL is storename.myshopify.com, please try accessing your store by adding /admin to the end: storename.myshopify.com/admin.
I’ll continue to provide updates as they become available.
This issue is now resolved. Please let us know if you this occurs again.